Call center

By contacting your customers: qualification of prospect files, appointment setting, detection of leads, telesales, generation of traffic in points of sale, quantitative studies and satisfaction surveys.

By responding to your customers: management of the sales department, central buying office, customer services, the hotline and consumer services. The Call Expert offer also includes crisis management and teleconsultation.
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Customer E-relation

Call Expert can adapt to the preferred media of the customer: e-mail, etc.

Call Expert also specialises in community management: moderation of content (comments, photos, videos, usernames, avatars, etc.), social forums, chat rooms, etc.
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Mobile marketing

Call Expert can also conduct campaigns in mobile marketing (commercial SMS), operational mobile marketing (information, alert, etc. SMS) and mobile multimedia (SMS or MMS with advertising video to announce a product launch).

A unique multichannel offer to attract and keep a volatile customer base, anytime anywhere!
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